Shipping policy
Shipping Origin
All orders are shipped directly from Hangzhou, Zhejiang, China.
Order Processing Time
Most orders are processed and prepared for shipment within 3–10 business days after payment confirmation.
For customized products, large-volume orders, or products requiring special production arrangements, processing time may take 7–20 business days. Our sales team will notify you if additional processing time is required.
Shipping Methods
CarbonFiberLine primarily ships orders via international express couriers, including:
UPS
FedEx
DHL
TNT (where available)
Shipping methods are selected based on destination, package size, and delivery efficiency.
Estimated Delivery Time
After shipment, estimated transit times are:
North America: 5–10 business days
Europe: 5–10 business days
Asia-Pacific: 3–8 business days
Other Regions: 7–15 business days
Please note that delivery times are estimates only and may vary due to customs clearance, local holidays, weather conditions, or carrier delays.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email address.
You can track your shipment using the following tracking platform:
Receiving Your Shipment
Please carefully inspect the package before signing for delivery.
We strongly recommend that you:
Check the outer packaging for any visible damage.
Open and inspect the goods in the presence of the carrier whenever possible.
Refuse delivery or note any damage with the carrier if the products arrive visibly damaged.
Failure to report shipping damage at the time of delivery may affect the ability to process transportation-related claims.
Customs Duties, Taxes & Import Fees
International shipments may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
These charges are the sole responsibility of the buyer and are not included in the product price or shipping cost unless otherwise stated.
CarbonFiberLine is not responsible for delays caused by customs clearance procedures.
Incorrect Address Information
Customers are responsible for providing complete and accurate shipping information.
Additional shipping costs resulting from incorrect, incomplete, or undeliverable addresses will be borne by the customer.
Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
Website: https://www.carbonfiberline.com
Email: info@carbonfiberline.com
We will respond as quickly as possible to assist you.